Introduction

At Parivartan Grameen Samaj Sevi Sanstha (PGSSS), accessible from https://pgsss.in, we are committed to protecting the privacy of our donors, volunteers, students, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other identifiers provided through forms (such as donation, scholarship, volunteer, or contact forms).

Payment Information: If you make a donation or financial contribution through our website, we may collect certain payment-related details such as bank account number, IFSC code, UPI ID, or other relevant banking information, particularly if the payment is made via direct transfer (NEFT, RTGS, IMPS, or UPI) or through payment gateways like Razorpay.

All such information is used only for the purpose of processing donations and maintaining financial records as required by law. We implement strict security measures to protect your bank details and do not share this information with any third party unless required by legal authorities or for accounting and auditing purposes.

Technical Information: IP address, browser type, operating system, pages visited, and other usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process donations and issue receipts.
• Respond to inquiries and provide support.
• Keep you informed about our programs, events, and updates (only with your consent).
• Improve our website, services, and outreach initiatives.
• Maintain internal records and comply with legal obligations.
• Process donation refunds, when requested in accordance with our refund policy.

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with:

Legal authorities when required by law, court order, or for compliance with legal obligations.

Trusted third-party service providers for website hosting, analytics, or payment processing—only as necessary and under strict confidentiality.

4. Cookies & Analytics

Our website may use cookies to collect anonymous data for traffic analysis and improved user experience. You can choose to disable cookies in your browser settings.

5. Security of Data

We implement reasonable technical and organizational measures to protect your personal data. However, no transmission over the internet is 100% secure. We recommend not sharing sensitive information unless required.

6. Your Rights

You have the right to:

• Access or correct your personal data.
• Withdraw consent or unsubscribe from communications at any time.
• Request deletion of your data, subject to legal and operational limitations.

To exercise these rights, please contact us at parivartanuk@gmail.com

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Refund policy for  Donations

If a donation is made through the Razorpay payment gateway, donors—particularly those contributing to school-related initiatives—may request a refund within seven (7) to eight (8) days from the date of the transaction.

To request a refund:

• Email parivartanuk@gmail.com with the donation reference number and reason for the refund.

• Refunds will be processed after verification and in accordance with Razorpay’s policies and our internal protocols.

• Refunds will be credited back to the original payment method used.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Parivartan Grameen Samaj Sevi Sanstha
Village Kanda, District Pauri Garhwal, Uttarakhand, India
📧 Email: parivartansanstha@gmail.com
🌐 Website: https://pgsss.in